Your records are securely stored and only accessible to authorised medical staff. We never share your information without your consent unless legally required by the court.
Absolutely. All appointments take place in private rooms to protect your confidentiality and comfort.
If a procedure or information-sharing requires consent, we’ll provide clear explanations and written forms for you to review and sign.
Our team avoids jargon and always encourages questions. You’re entitled to fully understand your care and choices.
Yes. You always have the right to decline or delay any treatment. We’re here to discuss options and support your decision.
Just call or email me to request a copy of your medical records. You can view your documents and request corrections at any time.
Absolutely. You may cancel at any time. Please be aware that a cancellation charge may apply depending on the timing and type of appointment. Please refer to the clinic cancellation policy.
The fee for your private prescription is already covered within your appointment cost. Please note that prescribed items will incur a separate charge from the pharmacy. If you prefer, we can share your treatment plan with your NHS GP, who may issue an NHS prescription free of charge, at their discretion.
Yes. You’re welcome to bring a carer, family member, or trusted companion to help you feel supported.
No referral is needed. You can book directly with us at your convenience.
Yes. We can refer you to your NHS GP and recommend further referrals or treatment where appropriate.
