draran.co.uk

Cancellation Policy

We understand that schedules can shift. To keep things fair for everyone and ensure availability, here’s how our cancellation and rescheduling process works:

Changing Your Appointment

You can reschedule your appointment free of charge if you contact us more than 48 hours in advance.
Changes requested within 48 hours of your appointment may be subject to a cancellation fee, depending on availability.

Cancelling Your Appointment

Timeframe Refund Details
Cancel more than 48 hours before your appointment Receive a 50% refund
Cancel between 24–48 hours before your appointment Receive a 25% refund
Cancel less than 24 hours before your appointment or fail to attend No refund may be issued

We encourage you to reach out as soon as possible if you need to adjust your plans—we’re here to help with rescheduling and booking support.